Digit on Luxury

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We’re excited to announce that we have a new white paper to share with you. It’s all about luxury brands and suggestions for how they can embrace digital media. We won’t spill all the beans in a long blog post as you can read the full version over on the main Digit site but for those of you who want a quick summary, here goes:

We think that although luxury brands have traditionally been shy to embrace digital media – partly for fear of losing their exclusivity by opening themselves up to the masses – this is no longer a sustainable way of behaving from a business and brand building perspective.

Luxury brands need to keep up with an increasingly digitally savvy audience who are not going to wait to be given permission to talk about the brands they have an opinion on. As The Independent recently noted “the fashion world might once have been elitist – but the rise and rise of the online commentator has injected a democratic and fresh perspective”.

There are multiple opportunities for luxury brands to use new media to speak to their audiences; be this through instilling brand passion with the wider halo audience or finding innovative ways to reward an elite group of high-spending customers. You can read more about what we see as the opportunities in the paper itself.

Here’s a selection of the brands we think are doing a good job of using digital at the minute:

1. Burberry – we’ve mentioned Burberry’s innovative spirit in previous posts but it’s worth mentioning again. Their ability to balance maintaining a brand based on heritage with the latest technology is admirable. Burberry’s Creative Director, Christopher Bailey obviously just gets it. as he said “Burberry is a 154-year old company but we have a very young, dynamice attitude and energy.” See their Art of the Trench site as an example of this.

2. BMW – leading the field when it comes to integrating intelligent technology into their customer’s in-car experience.

3. Louis Vuitton – again, we’ve noted our love of their Nowness site already but Louis Vuitton understands the value of producing slickly product online content to an audience that is wider than their core customers. See “A Journey Beyond” as evidence.

Let us know if you’ve come across any interesting work from luxury brands in this area!

Information cornucopia

Digit 'Information Cornucopia'

(Image via)

Last month The Economist published a very interesting special report about the ‘Data Deluge’ and how to handle it. Interesting how? Well, first of all it’s one of a number of recent publications that focuses on the negative impacts of the information explosion, rather than the benefits. Secondly the very fact that The Economist dedicated 14 pages to information management suggests that it’s a very pertinent socio-economic issue.

Finding ways to manage and filter information effectively will become increasingly important – not only for individuals – but for businesses too. Companies like Tesco, Amazon, Google and Last FM have put information at the heart of their business, using it to create a more meaningful customer experience and ultimately drive profits. But for some businesses the increase of information creates inefficiencies that can cripple their productivity.

So how are we supposed to deal with this ever growing cornucopia of data?

At Digit, we’re interested in how people consume information passively. We do this all the time, constantly monitoring our surroundings, reading people’s moods, levels of light, the weather etc. Our passive consumption of information is quick and effortless.

Bob the Lamp is the result of our exploration into passive consumption. He’s an intelligent lamp that physically responds to the BBC news feed, changing the colour of his glow and the posture of his neck depending on how positive or negative the news is.

When we set out to create Bob, we looked at objects that surround us every day and asked ourselves how we could make them intelligent. We wanted to explore the idea of passive consumption in our own work, to find ways to remove the need for people to seek information out. Sometimes technology can be a barrier to getting what you need, we wanted to hide the technology so that the experience was both simple and human (yes, this is our mantra).

There are some great examples of pieces of technology that do this in some interesting ways. We really like the availabot from Berg, which physically represents your friends’ availability on Instant Messenger apps and The Wattson that shows you how much electricity your home is using, making energy saving easier.

There are no signs that the rapid growth of digital information is slowing down. In fact is believed that the total volume of digital data in the ether is soon to double every 11 minutes. So through our internal R&D process we’ve set ourselves a challenge, to create interfaces for people to interact with information in a more meaningful, passive, and human way. More coming soon!

It’s a bit of fun

Digit playful voting

This is a really nice way of persuading people to give more tips (spotted in our lovely local coffee shop Nude). It works by making the act of tipping that bit more fun for the person giving away their spondoolies. In a way it’s also being generous – giving something back to the people giving something back. And we think that’s really important.

Of course I’m sure we’ve all seen this idea used before. There was that recycling thing, that exercising thing, that famous voting bin thing Innocent did, and then this brilliant ‘who sucks’ poster.

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I mean, heck, they even sort of do it in Parliament.

So it’s worth reminding yourself that if you are trying to get someone to do something, give up their time, put in a little extra effort, or go out of their way then you should try and think about what you can do to make these processes a little more physical, human and enjoyable. Much of this philosophy is covered in our Feed principles – a set of ideas that help shape all our creative thinking.

But whilst Feed was written specifically for the work we do we also think that it is applicable for how we measure people’s experiences of this work. More and more online spaces now require some form of user voting. Whether this is a full on survey or just a little like/don’t like button the point remains the same. That we must, if we are going to get broad spectrum of people interacting with our online measurement tools in a useful way,  make them as fun and rewarding as they are simple and intuitive. In the coming weeks we’re going to be exploring what we’ve come to call measuring experiences a bit more, but for now, that’s it.

FOLLOW ME

Digit 'Follow Me' data visualisation tool

Follow Me – a new R&D project designed especially for the Digit homepage – is now live! It’s a data visualisation tool mapping local journeys that Digitees make around work. And no, despite many a sarcastic comment to the contrary, this is not a clandestine attempt to track the whereabouts of members of staff, thereby squeezing more productivity out of an already assiduous workforce. It’s just a little idea that visualises human behaviour.

Follow Me uses an app installed on your smart phone which reports back a GPS position at regular intervals during the day. Why not take a look for yourself?

Vince Clarke and the Temple of Synth

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Vince Clarke of erasure and previously yazoo and depeche mode ia a bit of a syth legend. He now lives in the states and has what basically looks like a museum of keyboards and synths in some kind of ski lodge next to his house in the woods.

I like the way he’s laid the place out so he’s got access to the back of everything. Looks like alot of fun.

“Most of these keyboards don’t have memories, so you’re creating something from nothing and hopefully something that’s never been heard before”

watch it here

ANDY & DALJIT

birds have flown

As a lot of you are probably aware our founders have left us.

We’re very sad to see them go and wish them all the best. It’s been 15 years since they started the company and we’re all going to do our upmost to continue Digit’s great legacy long into the future. We’ve a brilliant team here and are looking forward to getting on with some great work and going from strength to strength.

To Andy and Daljit

Love Digit

DON’T MEAN TO BRAGG, BUT IN OUR TIME IS LIVE!

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We’re pleased to announce the launch of the all-new,  all-improved BBC Radio 4 In Our Time website.

For the uninitiated (oh please… really?) In Our Time is a longstanding weekly programme on Radio 4, hosted by Melvyn Bragg. Billed as a discussion of the ‘History of ideas’, it is unashamedly high-brow (Logical Positivism anyone?), but nevertheless is among the BBC’s most popular podcasts.

We were charged both with redesigning the site in line with their new branding, and also making their extensive and heavily-used archive much more easily accessible.

The result is the first archive of this nature to be made available to the general public and has already proved its worth,  showing a large jump in the number of users engaging with this fantastic content.

No longer must Godel’s Incompleteness Theorems remain a mystery…

Now, creative content from LVMH

Nowness

Luxury powerhouse LVHM has just taken a clever step forward in its use of technology.

Last week, the group launched Nowness, an online multimedia magazine that features one piece of new creative content everyday. Short films, fine art, cultural commentary and peeks into the world of fashion walk the line between bite-sized accessibility, and esoteric aspiration.

And whatever the topic, Nowness wants to know what you think: next to every piece of content are ‘Love’ and ‘Don’t Love’ buttons. The site will respond intelligently, recommending tailored content accordingly. The responses will also help steer the direction of future content, helping the people behind Nowness to know what their visitors want.

This global, editorial, anti-salesy platform is exactly what luxury brands like LVMH should be creating. They’re giving something back to their loyal and would-be customers, cultivating relationships that will pay off on their bottom line.

We at Digit are looking forward to being inspired. We’ll be keeping tabs on Nowness on Facebook and Twitter.

Ask-Poly goes live

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Our latest offering from r&d is poly, made of polythene, get it, sorry ;-)

Anyway it’s pretty simple we wanted to do a bit of physical data visualisation and this was the prototype we made.   Poly will display votes on submitted questions in real time.  A result being achieved when reaching 20 votes. You can submit your own question for the masses to answer for fun or even a bit of research.   Poly will tweet you when your question comes to the front of the queue and if you follow her she’ll keep you informed of the results of  past polls

Have a look www.ask-poly.com

London Fashion Week Goes Digital

London is known for its innovation and willingness to try things new when it comes to fashion, and this season’s Fashion Week in the city has been no exception. Digit has been very excited to see an explosion in the use of digital and physical interactive media forms.

In a poignant example of his forward-thinking and innovative spirit, the late Alexander McQueen was already using digital media to stream his show live from Paris last year, using giant robotic cameras in collaboration with Nick Knight’s Showstudio. This year, Burberry raised the bar with their decision to broadcast their show live in 3D at various locations around the world, allowing people, with the aid of those 3D glasses, to experience the show as if they are sat front row. Thumbs up for this innovative use of technology Burberry but do you really think the fashionistas are going to be happy about donning those unstylish 3-D specs?

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The British Fashion Council have taken the commendable step to launch a ‘Digital Schedule’ this year, generously broadcasting all of their main on-schedule shows online. This means that it’s no longer just the fashion elite who have access to that front row feeling.

For those who lucky enough to get a real-life seat at the shows, the use of micro-blogging using sites such as Twitter has accelerated this session with second by second thoughts and twit-pics from journalists appearing as soon as the models step out onto the catwalk. Famous fashion-bloggers have been invited to sit alongside high-profile journalists, creating instant publicity about shows through their tweets. London Fashion Week are also promoting fashion tweets and pictures by providing a live stream of all relevant tweets alongside their live video-feeds.

Elsewhere, designer Cassette Playa incorporated rune-like symbols into the prints of her fabrics. Combined with streaming video, a giant screen and a bit of technical wizardry, she created the worlds very first Augmented Reality (AR) fashion show. As the models stood in front of the screen, animated 3D virtual garments and accessories were augmented onto their bodies, bringing them to life.

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There is also talk of a Cassette Playa augmented-reality iPhone app later in the year, allowing phone users to create their own virtual-meets-physical experience of the collection. Henry Holland also tapped into the younger, more tech-savvy market, creating a Blackberry which allowed fans to instantly purchase limited-edition tshirts from his show direct from the side of the catwalk, ahead of the usual six months it takes them to hit the shops.

In terms of physical-interaction installations, On|Off arguably stole the show with their offerings. A huge video dance-wall outside their catwalk space was been designed to interact with two dancers who will be doing unusual art-performances between shows. They also collaborated with product designer Michael Warren to create a fitting tribute to Alexander McQueen via a huge wall of iPods individually displaying an interactive photo-reel of each of McQueen’s collections.

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It seems the fashion industry is really starting to fully open up its creative hands to the possibilities of interactive media. With people such as MovingBrands, Showstudio and of course the designers themselves already aiming to push the boundaries in the way we experience fashion, we’re really excited to see what technologies will be on-trend next season…